Maybe problem is in supply voltage. Modem works on 2.8V(it have internal regulator), so pic should work on 3.3V, and you must have serial resistor on pic TX. So modem can't draw any current from pic TX pin.
Maybe problem is in supply voltage. Modem works on 2.8V(it have internal regulator), so pic should work on 3.3V, and you must have serial resistor on pic TX. So modem can't draw any current from pic TX pin.
I still think you may need to use a max232 between the PIC and the device as you have mentioned the device works when connected directly to a PC.
Dave
Always wear safety glasses while programming.
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