well we don't do this software, i can't tell you how we could help. Maybe there's few other better software?

Maybe their forum would be the place to go?
http://www.winpic800.com//index.php?...oard&Itemid=92

Good luck!

PS: hassle free and cheap programmer... Microchip PICKIT2
http://www.microchip.com/stellent/id...cName=en027813