How many people could realistically Telecommute for the majority of their workweek ?
Myself being primarily a Field Technician of sorts don’t see it happening. . .
Client on the phone: “You want ME to unplug the system from the wall, take a SCREWDRIVER and do WHAT?”
One “US” PC manufacturer Headquartered in TEXAS, tried that for a while, they may still, I don’t know,
I once worked for a company who contracted a LOT of their Field Service Warranty Work.
Remote Control repair of PC systems, requiring component replacement, generally doesn’t work well.
The AVERAGE End User of a PC can't (or just will not) count the Pins on a DB25 Connector.
If you are at all technically adept and you are calling a PC company’s help desk for technical support,
the first thing you should say is “Put the SCRIPT Down, Get Me Tier Two!”
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