Darrel,
Thanks again. But I have been far less than demanding for NOW service on this issue. Two weeks, going on three weeks, have passed since purchasing the product and have only lodged one claim with WorldPay only after one week of the vendor not replying. As a consumer, I have not acted unreasonable. Like most consumers, after purchasing a product online, I like to have some kind of confirmation email from the vendor.
How often have you purchased software and have not been able to use it for three weeks? I have gone through software challenges before, but the vendor at least offered some kind of direct support.
All of the installation is default. The only difference is that I uninstalled the free version, rebooted, then installed the Plus version.
Here is my screen before the errors screen, which does not look like that.
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