If I had a customer that was reporting me to credit card companies, and threatening to cancel payment unless I fix his problem NOW. I probably wouldn't be giving much help either. Although, I would just refund the money and say, go away.
Like I said before ... be nice to him, and he'll respond.

However, your problem appears to be related to EasyHID not being able to find the CodeGenerators.
Did you accept the default folders during installation? Or did you change them?

I can duplicate the error by hiding the CodeGenerators folder within EasyHID's folder.

<img src="http://www.picbasic.co.uk/forum/attachment.php?attachmentid=3101" /><!-- Name: EasyHID_GenErr.JPG Views: 2527 Size: 22.9 KB -->

But in order to do that, the screen previous to the error looks like this, with many options greyed out.

<img src="http://www.picbasic.co.uk/forum/attachment.php?attachmentid=3102" /><!-- Name: EasyHID_GenErr_Prev.JPG Views: 2330 Size: 27.6 KB -->

Does yours look like that as well?
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