Hi Hank

Is it possible you got your T1 prescaler(T1CON) set to 1:8 ? That will explain the counts you see. 20e6 / 8 / 1000 = 2500 counts. You haven't mentioned which pic you use.

I've never used a resonator on my circuits, but, you could try with HS / XT options. Most likely the XT might work.

Regards