Mecanique contact problems

[OzGrant]

G'day All,
As an avid reader of your forum got hooked on PBP and purchased the PBP and Microcode Studio from the Australian distributor, and been having fun with the compiler for a few weeks now. But (there's always a BUT) the Australian distributor doesn't hold stock of the Studio, and it's send directly from Mecanique in the UK.
Well after a few weeks had not received the Studio and spoke to the distributor who could not give me a delivery date or status. etc. I then send an email to sales, then enquires @mecanique.co.uk and at this time have received ZERO replies.
Does anyone have a named email address at mecanique that I can contact.
Also as I have paid for the Studio, does that allow be to legally use a torrent copy (an action I do not really want to do) of the product.
Do not want to put anyone at mecanique on the spot, just want the product that I paid for over a month ago, and start using easyHID.
Tks

[Darrel Taylor]

If the Australian distributor is having it Drop-Shipped, then it's their responsibility to follow through if the process doesn't complete.

Get them on the case, and don't let them pass the buck on to you.
You paid the money to them, not Mecanique. If they can't resolve it, get your money back, and order it from a vendor that has it in stock.

And in the mean time, download the FREE version.
Other than more ICD models (in-circuit-debug) and a Bootloader, it's pretty much the same thing.
.

[OzGrant]

Darrel,
Received he CD today. The distributor informed me it's normal to wait 4 plus (maybe that's where the Studio PLUS derived its name)weeks. I am more peeved that I never got an answer from Mecanique from my emails. Anyway its water under the bridge now, and can finally start to use easyHID.

[Darrel Taylor]

Received he CD today.

Well that's good news!
Now it's behind you, with PlayTime ahead!

The distributor informed me it's normal to wait 4 plus (maybe that's where the Studio PLUS derived its name)weeks.

Maybe I'm biased living in the US, where nothings more than 4-days away, but 4-weeks does sound excessive.

I am more peeved that I never got an answer from Mecanique from my emails. Anyway its water under the bridge now, and can finally start to use easyHID.

I feel for you ... I'd be hot under the collar too, not having access to PBP for a month.
But like you said, "water under the bridge".
Now it's time to dig in and get completely peeved trying to figure it all out.

Regards,

[boroko]

Is it just me, or does anyone else get caught thinking this thread is about a Telemecanique relay (contactor)?

Seems like every time I see it come up, I do a double take....

Bo

[ralfmayr]

Hi quys,
having problems with MCSP results in the same when writing email to them => no answer (i tried 3 email addresses!, twice!).

Maybe somebidy here can help:
I have a courious effect: I have a project with one .bas files and several .inc files. All ok. After compiling the project: one .inc file has disappeared! It is completely deleted from the harddisk, also not to find in trash...!?

What happens there....!?

Regards,
Ralf